Privacy Policy

Who We Are

This website is operated by Shiv Clinic, Block No 20, Krushi Utpanna Bazar Samiti Complex, Opposite New Nagar Parishad, Snehnagar, Warora, Chandrapur, Maharashtra 442907 ("Shiv Clinic", "we", "us").

Information We Collect

This is a static informational website. We do not automatically collect personal data by default. The following limited data may be collected:

• Appointment enquiry form: If you submit the contact form, we collect your name, phone number, child's age, and the reason for the visit. This information is used solely to respond to your enquiry.
• Analytics: We may use privacy-friendly analytics (such as Cloudflare Web Analytics or Google Analytics 4) to understand how visitors use the website. This collects aggregated, anonymised data such as pages viewed and approximate location (city level). No personally identifiable data is stored by Cloudflare Web Analytics.
• WhatsApp: If you contact us via WhatsApp, your message is handled through WhatsApp's service and is subject to WhatsApp's privacy policy.

How We Use Information

• To respond to appointment enquiries
• To improve the website based on anonymised analytics
• We do not sell, share, or rent your personal data to third parties
• We do not use your data for marketing without consent

Cookies

This website uses minimal cookies. Analytics cookies (if enabled) collect anonymised usage data only. You may disable cookies in your browser settings.

Data Security

We take reasonable steps to protect any personal data submitted through this website. Appointment enquiry data is handled securely. However, no internet transmission is 100% secure.

Children's Privacy

This website serves parents and caregivers of children. We do not knowingly collect personal data directly from children. Any information submitted through the appointment form relates to the parent or guardian and the child's health concern — this is used solely to facilitate appointment booking.

Your Rights

You may request deletion of any personal data you have submitted to us by contacting the clinic directly. We will comply within a reasonable time.

Contact

For any privacy concerns, contact us at:
{{PHONE_DISPLAY}} or {{EMAIL}}